By using our laundry services, you agree to comply with our service terms, pricing structure, and garment handling policies. All orders placed through our website or mobile app are considered confirmed once pickup is scheduled.
We take utmost care in processing your garments; however, we are not responsible for pre-existing damage, weak fabric conditions, color bleeding, or shrinkage due to improper or missing care instructions.
Service timelines may vary depending on workload, fabric type, and selected service category. Express or same-day services are subject to availability and additional charges.
We reserve the right to refuse service for garments that violate hygiene standards, safety policies, or operational limitations. All final decisions regarding garment condition and service eligibility are binding.
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